Privacy Policy

Privacy Policy for WilkeWhips.com

Effective Date: 24 January 2025

Wilke Whips (“we,” “our,” or “us”) operates the website WilkeWhips.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Website or interact with us. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Information

Wilke Whips is the data controller responsible for the processing of your personal data. For any questions or concerns regarding this Privacy Policy, you can contact us:

2. Personal Data We Collect

We may collect the following types of personal data when you visit our Website or purchase our products:

a) Information You Provide to Us:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely via third-party payment processors; we do not store this information)
  • Any additional information you provide through our contact forms or email correspondence

b) Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system, screen resolution)
  • Referring URL and pages viewed
  • Cookies and usage data (see Section 7 for our Cookie Policy)

3. Purpose and Legal Basis for Processing

We collect and process your personal data based on the following lawful grounds under GDPR:

a) To Fulfill Contracts:

  • To process and ship your orders
  • To provide customer support

b) To Comply with Legal Obligations:

  • Maintaining records for tax and accounting purposes
  • Responding to lawful requests by authorities

c) Legitimate Interests:

  • Improving our products and services
  • Communicating updates about your orders or similar products that may interest you
  • Preventing fraud and ensuring Website security

d) Consent:

  • Sending marketing emails if you have opted in to receive them. You can withdraw your consent at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Processing and fulfilling orders
  • Responding to inquiries and customer support requests
  • Sending updates about your order status
  • Improving our Website, products, and services
  • Ensuring Website functionality and security
  • Complying with legal and regulatory requirements

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your data with third parties in the following circumstances:

a) Service Providers:

We share data with trusted third parties who perform essential functions, including:

  • Payment processing (e.g., Stripe, PayPal)
  • Shipping and delivery services
  • Website hosting and analytics (e.g., Google Analytics)

b) Legal Requirements:

We may disclose personal data if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent fraud or abuse

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example:

  • Order-related information: Retained for 7 years for tax and accounting purposes
  • Marketing data: Retained until you withdraw your consent

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze Website performance. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy [link to detailed Cookie Policy, if applicable].

8. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restriction: Limit how we process your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise these rights, contact us at kobuswilke10@gmail.com. We will respond within one month, as required under GDPR.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular monitoring of our systems for vulnerabilities
  • Limiting access to personal data to authorized personnel only

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Wilke Whips with your personal data. We are committed to ensuring your privacy and security.